Dear Dental Depot Patients:
We have adapted to ensure your health, safety, and security. We’ve set in place the following precautionary measures to ensure we ALL (patients & team members) remain protected.
Patient Appointment Cycle
We are asking our patients to arrive 5 minutes early to start our appointment process.
We are asking for all patients to bring their own face covering or mask to wear while in our office.
Patients will enter the building through the front door where they will be greeted by our Scheduling Engineer to have their temperature checked (must be lower than 100.4).
Patients will kindly be asked to answer the questions on the COVID-19 questionnaire via electronic tablet, if they did not complete the form ahead of time through our online patient portal.
The Scheduling Engineer then communicates to our clinical team that their designated patient is ready to be seated. The patient will be escorted into the lobby to a designated seating area (with chairs separated by 6 ft) until they are escorted to their room by the clinical team member.
Upon arriving to the operatory, our patient will be instructed to wash their hands at the designated operatory sink with soap and water for 20 seconds. The patient will then rinse with a mouth rinse for 60 seconds.
Our team will wash hands in presence of the patient in the operatory for 20 seconds then put on their gloves.
Blood pressure can be taken, and the appointment can begin.
Once treatment has been diagnosed by the doctor and explained to the patient, the Treatment Coordinator will present insurance and financial presentation. Any payment transactions will be managed before the appointment begins to ensure our guests do not have to check-out or wait in lines.
When our patient's appointments have concluded, scheduling for the next visit will be completed in the operatory by our team so there will no longer be any waiting in lines.
The patient is then escorted to the nearest exit to the operatory.
We have always followed the standard CDC and ADA sterilization guidelines, and are sanitizing with disinfectant even more regularly than those guidelines, at every hour.
We are currently refraining from handshakes.
Our entire team will be equipped with masks and gloves for safety.
We PLEASE ASK that you register in our patient portal if you haven’t done so already. Please click this link to register. YOUR USERNAME WILL BE THE REGISTERED EMAIL WE HAVE ON FILE. The portal will give you access to update your patient forms, update insurance, fill out Covid- 19 forms and complete any important forms that will be required before your next visit. THIS WILL SPEED UP YOUR VISIT AND REDUCE SIGNIFICANTLY YOUR WAIT TIMES. To learn more about our patient portal and for a step-by-step guide to register, click here to watch.
Click here to watch Dr. Kana's "Welcome Back" video.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To schedule your appointment, please call us.
